Imaging Elevated.


Catawba Radiology Engages Canopy Partners to Transform Reading Environment

Greensboro NC, April 2019

The Value of Getting an Objective, Independent Look at Your Practice from a Trusted Third Party


Catawba Radiology of Hickory, North Carolina has engaged Canopy Partners as consultants to help transform their practice’s clinical reading environment. The two companies have a long-standing relationship.

For this project, Catawba Radiology retained Canopy Partners to perform an objective, independent assessment of their practice’s IT and revenue cycle operations. The goal was to help their group develop a roadmap for future investments and provide recommendations to improve their business and competitiveness. The assessment provided insight into current gaps and deficient processes. Tiffany Mullis-Brittain, Executive Director, knew that the first step was understanding the universe of options and the costs associated with each.

“We got to know and trust Canopy Partners through the assessment project. It was a big deal. We learned a great deal about the market and how to optimize our workflow, processes and performance." notes Mullis-Brittain. “Canopy worked with our organization’s key stakeholders in helping to build a custom strategy to move towards the vision that we had for the future.”

At the conclusion of the assessment, Canopy provided a detailed report of key findings and recommendations to Catawba’s leadership team. This report included a roadmap for the future based on Canopy’s deep industry knowledge and expertise, gained from working with more than 130 radiology clients in 28 states.




Canopy Partners Announces National Launch of Radiology Concierge Service Desk

An Outsourced Call Center Service That Improves Radiologist Efficiency & Productivity. 

Greensboro, N.C., December 4, 2018 

In response to strong client demand, Canopy Partners has recently launched an outsourced call center for supporting radiologists in the many communication and administrative tasks that impact their workflow. The program, called the Radiology Concierge Desk, is extremely effective at improving service for referring physicians and other healthcare personnel by ensuring they can get to the right radiologist to answer their question. It also improves efficiency of radiologists by reducing interruptions so that radiologists can focus more of their time on reading exams and providing accurate interpretations.

The Radiology Concierge Desk leverages a “Smart Worklist” and a team of “Professional Radiology Assistants”, to divert phone calls and other administrative tasks to support personnel, who can handle many tasks that commonly fall to radiologists in the reading room. By bundling these two solutions together Canopy Partners has created a highly differentiated offering that can improve a radiologist’s productivity by 5-10%, saving each radiologist 3 to 6 mins per hour. The program can also improve accessibility, turnaround times and quality of care by enabling the right study to be assigned to the right radiologist at the right time, every time.



Canopy Partners Hosts Fifth Annual Imaging Summit For Radiology Executives

GREENSBORO, N.C. - November 07, 2018

Canopy Partners, a North Carolina based healthcare technology company, hosted its fifth annual Imaging Summit on Thursday and Friday, October 18th and 19th, 2018 at the Umstead Hotel and Spa in Cary, North Carolina. The Umstead is North Carolina's only Forbes Five Star and AAA Diamond Hotel and Restaurant.

The theme for the 2018 Canopy Summit was “Imaging Re-Imagined”. Radiology and Imaging executives from across the country were invited to this one-of-a-kind industry event which focused on putting radiology back in the center of healthcare. The educational sessions were designed to help imaging businesses position themselves for future survival, growth and success in a rapidly evolving healthcare market. The event featured an all-star lineup of industry experts and thought leaders.

The Summit was attended by 145 imaging executives representing 83 imaging businesses from 29 states and three countries. The attendee demographic breakdown was 63% private practice radiology, 16% outpatient imaging centers, 5% health system based imaging and 16% other. Twenty one of the Top 100 independent U.S. radiology practices (according to 2018 Radiology Business rankings - were represented, including 5 of the Top 10. 


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Canopy Partners Hosts Fourth Annual Imaging Summit

Cary, NC - October 2017

Canopy Partners, a North Carolina based healthcare technology company, hosted its fourth annual Imaging Summit on Thursday and Friday, September 21st and 22nd, 2017 at the Umstead Hotel and Spa in Cary, North Carolina. The venue is North Carolina's only Forbes Five Star and AAA Diamond Resort.


Radiology and Imaging executives from across the country were invited to this one-of-a-kind industry event. The theme for the 2017 Canopy Summit was “Transformation.” The educational sessions focused on how to position an imaging business for future survival, growth and success in a rapidly evolving healthcare market. The event featured an all-star lineup of industry experts and thought leaders.


The Canopy Summit has grown every year since its inception in 2013.This year, the conference attendees included 133 imaging executives representing 72 organizations from 24 states and two countries. The demographic breakdown of attendees was 63% private practice radiology, 16% outpatient imaging centers, 5% health system based imaging and 16% other.




Canopy Partners Launches CANOPY CARE - An End-To-End Referral Platform for Medical Imaging Providers

Greensboro NC, February 2017

Canopy CARE streamlines the entire imaging referral process, making it faster and easier to receive orders, obtain authorizations, and deliver results.

Canopy Partners, a North Carolina-based healthcare technology company, just released an innovative software solution called Canopy CARE, an end-to-end automated referral management platform for radiology and imaging providers.

Canopy CARE – Clinical Automated Referral Engine - streamlines the imaging patient experience while reducing claims denials and accelerating cash collections. With Canopy CARE, administrative burdens are reduced because it automates much of the manual workflow associated with eligibility checking, payment estimation, and even prior-authorization.

“In 2016, the CAQH Index, a respected industry source, estimated that the healthcare industry could save $9.4 billion annually with electronic claims transactions. As a partner concerned with effective and efficient business practices for imaging providers, we took notice and found a solution,” noted Worth Saunders, Canopy Partners CEO.

How does Canopy CARE work?

The Canopy CARE platform is built on technology already in use at more than 500 hospitals across the country. Canopy Partners added features and tailored the software specifically for the outpatient imaging world, including a real-time dashboard to monitor the status of every patient encounter and claim.

“The physicians in our community, as well as our office staff, were getting bogged down in the sending and receiving of paperwork. The process for referring patients to us had frankly become too burdensome and lengthy a process. Something had to give. We asked Canopy to come up with an idea to help,” said Bob White, COO of Greensboro Imaging.

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Canopy Partners To Host Third Annual Imaging Summit

An Educational and Networking Opportunity designed for Senior Radiology Executives. 

Greensboro, NC, September 13, 2016– Canopy Partners, a North Carolina based healthcare technology company, will host its third annual Imaging Summit on Thursday and Friday, October 27th and 28th, 2016 at the Proximity Hotel.


Radiology and Imaging executives from across the country are invited for this one-of-a-kind industry event. The theme for the 2016 Canopy Summit is “Imaging Elevated”.  The topics are focused on specific, actionable measures to add value and “elevate” your imaging game. The event features an all-star lineup of industry experts and thought leaders.


The Canopy Partners Imaging Summit is designed exclusively for senior executives and decision makers in radiology and medical imaging. Last year's event was attended by 82 executives from 40 different imaging practices across 20 different states. The turnout is expected to be even bigger this year.



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Canopy Partners Signs Agreement To Distribute Clario's Enterprise Worklist Solution

Greensboro NC, June 2016

In response to growing customer demand for unified radiology worklist technology

Canopy Partners, a North Carolina based healthcare technology company, has signed an agreement with Clario to distribute, implement and support its Enterprise Worklist software. The agreement broadens Canopy’s product portfolio and allows the company to fulfill increasing customer demands for enterprise worklist solutions.

“The trend in radiology is moving toward a unified reading platform. Imaging providers want to work from a single worklist and workflow solution to provide a higher level of subspecialized care,” said Stephen Willis, Canopy Partners’ Chief Technology Officer. “We believe the Clario Worklist is the best product on the market to facilitate the radiologist workflow layer.”

The Clario Worklist is a smart worklist that integrates seamlessly with any PACS, viewer, voice recognition system, VNA or EMR to build an enterprise workflow system for any radiology practice. This allows practices to stay efficient, even if they need to connect to several different systems, which is common for large practices. The resulting, fully integrated system completely redefines Radiology IT.

Canopy Partners is a technology and business services provider dedicated to the medical imaging space. Their role in this partnership will be to provide solution design and professional services to ensure a successful implementation of the Clario Worklist, and to provide ongoing training and support 24x7x365 for its clients. The Canopy team is focused on delivering solutions that elevate imaging’s place in the healthcare value chain. The company serves more than 80 clients in 15 states across the nation.



Canopy Partners Named to 2015 Inc. 5000 Fastest Growing Companies List


Greensboro NC, August 2015

Canopy Partners ranks # 3633 in the company’s first year of eligibility.

Canopy Partners, a North Carolina based provider of healthcare IT and business services, has been named to the Inc. 5000 List, an independent ranking of the fastest- growing private companies in America. Inc. Magazine has been publishing this list for 34 years, and this achievement puts Canopy in rarefied company. Over the years, this elite group has included companies such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.

The criteria for making the Inc. 5000 list are quite rigorous. Companies must: 

  •     have generated revenue by March 31, 2011;
  •     have generated at least $100,000 in revenue in 2011;
  •     have generated at least $2 million in revenue in 2014;
  •     be privately held, for profit; based in the U.S., and independent (not a subsidiary or division of another company)


In its first year of eligibility, Canopy Partners ranked # 3633. Over the past three years, the company has grown by 86% and created 41 new jobs. Worth Saunders, Canopy Partners CEO, says “We are honored to receive this award. Canopy Partners has developed a winning culture focused on integrity, innovation and high touch service. With this great team, I am fully confident that we can continue to climb the charts in future years.”



The First Annual Billing Summit for Medical Imaging Professionals 

Orlando FL, April 2015

An in-depth Educational and Networking opportunity for Managers within Radiology and other ambulatory Care Specialties 

Canopy Partners and Merge Healthcare came together to host the First Annual Billing Summit for Medical Imaging Professionals this past spring at The Renaissance Orlando Airport Hotel in Orlando, Florida. The Summit was an unprecedented opportunity for leaders in healthcare management to improve revenue cycle   management processes and boost net collections rates. 


It featured nationally recognized experts in revenue cycle management and collections, and brought 65 Imaging Practices, facilities, and technology vendors together to share insights on industry trends and best practices.  

The 2015 Billing Summit was a 1.5 day conference, and focused on emphasizing the conclusive reality that the role of technology in medical billing is increasing.  Information sessions included topics such as 2015 regulatory updates, ICD-10 readiness, gap analysis and predictive analytics, reimbursement trends and strategies, new payment models and bundling methods, pros and cons of in-house, outsourced, and cloud-hosted billing options, and billing and collections secrets to success.  The event hosted a variety of speakers as well, featuring industry leaders such as Steven Tolle, Chief Strategy Officer at Merge Healthcare, and Eric Mansell MD, PhD, President of Greensboro Radiology, as well as breakout sessions facilitated by Canopy Partners, Infinx, Merge, Revenue Advantage and others. 

Canopy Partners named to North Carolina Triad’s Fast 50 list  

Greensboro, NC - January 5, 2015

A fast growing healthcare technology company focused on elevating the role of medical imaging


On January 5, 2015, Canopy Partners was named one of the Triad’s 50 fastest growing privately held companies for 2014 by The Business Journal.  The Greensboro-headquartered company employees 103 people, and earned revenues of $10.6 million in 2013. In just four years since its beginning, Canopy’s client list grew to over 30 clients in ten states.

Canopy Partners is quickly becoming a nationwide provider of healthcare technology. In 2014, they added clients in nine additional states- but that’s not the only thing that’s growing. Their workforce and recruitment numbers have continued to rise as well. All of these factors contributed to the naming of Canopy Partners as one of the Triad’s Top Workplaces for three years running.

Fast 50 winners are selected through a confidential process based on nominations. Smith Leonard, an accounting firm, verifies each company’s revenues and that the U.S. headquarters is located in the Triad. Nominees are then ranked by a formula inclusive of revenue growth and percent change over the three most recent fiscal years. Eligibility requirements specify that the company must be a private, for-profit venture, must maintain U.S. headquarters in the Triad region of North Carolina, and must have completed three full fiscal years with sales of at least $2 million in the last fiscal year.



Radiology's Next Move: Bigger Data

Radiology Business Journal

April 30, 2013 - George Wiley 

Canopy Partners - Greensboro Radiology in North Carolina is taking its analytics program in two directions. It is using analytics within its own practice of 55 radiologists, but it has spun off Canopy Partners, a managed-services organization that provides analytics, billing, and other services to hospitals, radiology groups, and physician practices of all kinds. Worth Saunders is CEO of Greensboro Radiology and Canopy Partners; Stephen Willis is CIO of Canopy Partners; and John A. Stahl, MD, is chair of the best-practices oversight committee at Greensboro Radiology and a shareholder in Canopy Partners. According to Stahl, Greensboro Radiology began its analytics effort with a focus on quality. The practice took radiology quality measures from CMS, the National Quality Forum, the ACR, and other sources and used them to develop its initial analytics program. 

Today, Greensboro Radiology is running its analytics effort using a system (developed in-house) that makes use of a single vendor’s voice-recognition transcription system and natural language processing software to pull data from radiology reports. Other measurements come from the PACS and the billing system, but the heart of the data gathering is the voice-recognition system, deployed across all client sites. A single PACS is also used to view and distribute all images. “A single voice-recognition system leads to results from a single source,” Willis says. “Text and messaging coming out of the voice-recognition system contain the exam code, RVUs, the radiologist’s name, several different time stamps, and when the exam was started and completed.” Stahl says, “With natural language processing, the system has the potential to provide a radiologist with real-time alerts."

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Partnering Associations

Canopy Partners is deeply committed to advancing the medical imaging profession.  Our associates are board members and/or active members of the industry’s leading associations, including: